Shipping policy

Shipping & Delivery

Last updated: [date]

At Frovelia, we aim to deliver your order as quickly and smoothly as possible.


Processing Time

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email.


Delivery Times

Delivery times vary depending on your location:

  • Europe: 7–15 business days
  • Rest of the world: 10–20 business days

Please note that delivery times are estimates and may vary due to factors such as customs, local postal services, and demand.


Shipping Costs

Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.


Delays

In some cases, delivery may take longer than expected due to:

  • High demand
  • Customs processing
  • Local carrier delays

We appreciate your patience and understanding.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email.


Lost or Delayed Orders

froveliapillow@gmail.com

If your order has not arrived within 35 days, please contact us at:We will investigate and resolve the issue as quickly as possible.